Entertainment company Netflix experienced a widespread outage Saturday afternoon for about two-and-a-half-hours. The incident had the internet world go crazy, especially the Luke Cage fans who were eager to watch the show.
According to USA Today, the interruption began around 3:00 p.m. ET and came back online about 5:30 p.m. It was not determined as to what caused the outage, however, the company quickly issued a tweet at around 3:25 p.m. saying that Netflix is “aware of streaming issues and we are working quickly to resolve them. We will update you when they are solved.”
Hi all – we are aware of streaming issues and we are working quickly to solve them. We will update you when they are resolved.
— Netflix CS (@Netflixhelps) October 1, 2016
To note, the online streaming service was out for most parts when many users would try to relax and watch their favorite shows. Luke Cage was one of those shows which many subscribers were eager to watch.
According to Spin, the new show’s slogan says “Time to break down barriers,” which alludes to what happened to Netflix when it broke down. Marvel’s new crime drama, Luke Cage, began streaming on Friday.
After numerous complains about the incident, Netflix’s Twitter account got flooded with angry subscribers. At about 6:00 p.m. EDT, Netflix then tweeted another statement saying “not all heroes wear capes” and “Engineers to the rescue. We’re back.”
According to Strategy Analytics, Netflix is the leading and largest streaming video provider in the U.S., accounting for 53% of all subscriptions, followed by Amazon with 25%, Hulu (13%) and HBO (1%). Research estimates that Netflix had 126.9 million users in 2016.
Although Netflix did not disclose on how widespread the incident was, the Twitter world seemed to have answered the question. Based on the number of tweets and the languages used on Twitter over the blackout, it appeared that the service was down across much of the world.
Photo courtesy: Netflix Inc./Wikimedia