Microsoft’s recent experiment with AI-powered chatbot called Tay didn’t go very well but the failure has given a valuable lesson, which crucial and can be used in future AI development.
Still, this is not the end of AI for Microsoft and only the beginning. This means that Microsoft is not giving up on bot development, instead the company is striking back, this time it’s on the right track.
At Microsoft Build 2016 Developer Conference in San Francisco, the company announced the Bot Framework, a platform for building AI-powered bot messaging just like the more controversial Microsoft’s Tay.
The software company also unveiled “Bots for Skype” to help people search for information and content through the app’s messaging functions. With these development, Users will now be able to use Skype to book trips, shop and even plan business schedule. All of these can be done by simply chatting with Cortana, the Microsoft-built intelligent messaging assistant.
During the event, Microsoft demoed how Skype users will soon be able to start chatting with Cortana and gets things done just by having some conversation. So how did Cortana done this? Skype’s program manager Lilian Rincon said that Cortana can get these things done by brokering the conversation with another third-party bot.
Intelligent bot messaging is no longer new, people have already seen this and even used it. This new Skype features are very similar to Facebook’s Messenger Bot Store, which allow third parties to build bots that can help customers through chatting.
Facebook has their own version of Cortana, which they called M, that can assist Messenger users to make purchases, restaurants reservations and even travel bookings within the messaging platform. But unlike the Microsoft-built Cortana, Facebook sometimes done these using only human inputs.
Watch the video below to learn more about Cortana and intelligent bot messaging:
Video Courtesy: WindowsPhoneAndPC Apps/Youtube.com
Picture Courtesy: Hoanghong281282/Wikimedia Commons